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Re: MO True Protein

Posted: Wed Jul 01, 2009 11:12 pm
by kacie
aight. will keep track. i might be able to swing by your place on fri. will let u knw.

Re: MO True Protein

Posted: Wed Jul 01, 2009 11:16 pm
by galapogos
Friday I'm training so will be home late.

Re: MO True Protein

Posted: Wed Jul 01, 2009 11:16 pm
by kacie
galapogos wrote:Friday I'm training so will be home late.
yeah i knw. i meant abt 10 or smth. pls pm me your address.

Re: MO True Protein

Posted: Wed Jul 01, 2009 11:20 pm
by nakorius
Sunday at vivo should be ok :twisted:

May need strong peepur help me lug around though :P

Re: MO True Protein

Posted: Thu Jul 02, 2009 11:20 pm
by galapogos
I just opened the boxes up and sorted through them...

A few cockups

1. All chocolate w/sucralose milk protein isolate are vanilla instead. Jen, Lee, KC affected
2. 25lb WPI/WPC blend is not individually packed, but rather 1 big 25lb bag. Xian, Jensen, myself affected.
Xian & Jensen, please gimme 1-2 5lb tubs each so I can transfer it again. Fuck I hate transferring whey...
3. Natural chocolate flavor not individually packed. Jensen, myself affected.
Jensen if you have, gimme one of those fish oil bottles. Your portion is about that big.

Re: MO True Protein

Posted: Thu Jul 02, 2009 11:41 pm
by nakorius
Wahkaoz... they are such asses eh?

Well vanilla goes well with bananas...

Re: MO True Protein

Posted: Thu Jul 02, 2009 11:42 pm
by nakorius
Manyu.. email feedback ok?

Re: MO True Protein

Posted: Thu Jul 02, 2009 11:52 pm
by galapogos
they gimme 1 big 25lb bag then 5 empty bags ask me go pack myself...which is basically asking me to go fuck myself...

Re: MO True Protein

Posted: Fri Jul 03, 2009 12:12 am
by Canuck eh
You did buy recession whey... :rolleyes:

Re: MO True Protein

Posted: Fri Jul 03, 2009 7:53 am
by manyu882
i did ask them to pack into 5lbs bag each... lol. goi, please take pictures of those milk protein isolate. as for the flavours, they should have packed them by packs as stated in their website. i'll make complaints to them by tonight.

Re: MO True Protein

Posted: Fri Jul 03, 2009 10:32 am
by vicvic
hope they send complimentary whey to you guys for messing up the packaging

Re: MO True Protein

Posted: Fri Jul 03, 2009 9:13 pm
by galapogos
I'll take pictures later.

Henry's collecting from me tomorrow morning at SWF. Anybody else doing that? Otherwise I'll just bring his stuff only.

Re: MO True Protein

Posted: Sat Jul 04, 2009 12:09 am
by galapogos
pictures

Image
Image
Image
Image

Re: MO True Protein

Posted: Sat Jul 04, 2009 8:36 am
by manyu882
eh!! bo censor my address.. later ppl come stalk me lol

Re: MO True Protein

Posted: Sat Jul 04, 2009 9:09 am
by manyu882
ok.. i sent a PM to Carl liao. hopefully we can get compensation.
HI, i recently there are 2 orders which the packer screwed up.

1. Order Number: W77413.
The packer gave me 3 x 5lbs of vanilla flavoured milk protein isolate instead of chocolate which i requested for. refer to the pictures below.

2. Order Number: W77418
I requested for 25lb of recession whey wpi/wpc blend to be packed into 5 bags. however, they gave me one 25lb bag of recession whey and 5 empty bags... simply asking me to pack myself. I hate seperating whey.

And also, i ordered 4x natural choclate flavour packs... as stated in the website, each flavour pack contains about 50g of material. however, i recieve a single 200g.. and again, asking me to seperate the flavours.

PS: i mass ordered 3 packages from tp.. and now not only me who is not happy with this mass order.. :mad:

Re: MO True Protein

Posted: Sat Jul 04, 2009 9:12 am
by buttercup
galapogos wrote:I just opened the boxes up and sorted through them...

A few cockups

1. All chocolate w/sucralose milk protein isolate are vanilla instead. Jen, Lee, KC affected
2. 25lb WPI/WPC blend is not individually packed, but rather 1 big 25lb bag. Xian, Jensen, myself affected.
Xian & Jensen, please gimme 1-2 5lb tubs each so I can transfer it again. Fuck I hate transferring whey...
3. Natural chocolate flavor not individually packed. Jensen, myself affected.
Jensen if you have, gimme one of those fish oil bottles. Your portion is about that big.
wah lidat ah.
i can pass u on the 18th (sat) can?

Re: MO True Protein

Posted: Sat Jul 04, 2009 1:31 pm
by galapogos
buttercup wrote:
galapogos wrote:I just opened the boxes up and sorted through them...

A few cockups

1. All chocolate w/sucralose milk protein isolate are vanilla instead. Jen, Lee, KC affected
2. 25lb WPI/WPC blend is not individually packed, but rather 1 big 25lb bag. Xian, Jensen, myself affected.
Xian & Jensen, please gimme 1-2 5lb tubs each so I can transfer it again. Fuck I hate transferring whey...
3. Natural chocolate flavor not individually packed. Jensen, myself affected.
Jensen if you have, gimme one of those fish oil bottles. Your portion is about that big.
wah lidat ah.
i can pass u on the 18th (sat) can?
ok lor bo pian.

Re: MO True Protein

Posted: Sat Jul 04, 2009 1:36 pm
by galapogos
btw i didn't see any measuring scoops in the package. they cancelled the item from the invoice too.

here are the other 2 invoices.

Image
Image

Re: MO True Protein

Posted: Sat Jul 04, 2009 6:55 pm
by manyu882
lol purporsely tell them not to ship the scoops. just to offset the value for orange creamsical

Re: MO True Protein

Posted: Sat Jul 11, 2009 10:43 am
by manyu882
no response yet..

Re: MO True Protein

Posted: Wed Jul 15, 2009 8:35 am
by manyu882
Hey Choy, I understand your concerns over you packages. The first one with the vanillas instead of the chocolate is definitely our fault and we will replace that for you. As for the recession, they come to us prepackaged and we don’t allow customization of those, which is why we sent you the five bags. Sorry about that, but that’s just our policy. The flavor packs you can definitely get separated, we just usually will put them in the same container unless the customer states that he/she wants them in separate jugs. So next time just state in the comments section that you would like the flavor packs separated.



For the MPI, let me know how you want to handle this situation. We can either send you out 3 chocolate ones now or we can just add it on to your next order. Either way will work for us. Thanks and sorry again for all the problems you had with your order.



John Orth

Production Manager

Trueprotein.com
so how? doesnt concern me.. will have to pay for the vpost shipping charge if u want them to ship in the chocolate ones...

btw.. aaron, since they will be shipping choc milk MPI, your interest chk(from the other thread) can tompang with these compensation..

Re: MO True Protein

Posted: Wed Jul 15, 2009 12:08 pm
by nakorius
manyu882 wrote:
Hey Choy, I understand your concerns over you packages. The first one with the vanillas instead of the chocolate is definitely our fault and we will replace that for you. As for the recession, they come to us prepackaged and we don’t allow customization of those, which is why we sent you the five bags. Sorry about that, but that’s just our policy. The flavor packs you can definitely get separated, we just usually will put them in the same container unless the customer states that he/she wants them in separate jugs. So next time just state in the comments section that you would like the flavor packs separated.



For the MPI, let me know how you want to handle this situation. We can either send you out 3 chocolate ones now or we can just add it on to your next order. Either way will work for us. Thanks and sorry again for all the problems you had with your order.



John Orth

Production Manager

Trueprotein.com
so how? doesnt concern me.. will have to pay for the vpost shipping charge if u want them to ship in the chocolate ones...

btw.. aaron, since they will be shipping choc milk MPI, your interest chk(from the other thread) can tompang with these compensation..
I don't mind paying shipping to get our compensation, need to see what Jen and KC say :P

Or we could have another other together with Aaron's stuff.

But I would like to get some whey this time.

Re: MO True Protein

Posted: Wed Jul 15, 2009 12:09 pm
by Canuck eh
If you guys are ordering additional stuff from TP, check with Elliott, I know he is/was considering some recession whey...

Re: MO True Protein

Posted: Wed Jul 15, 2009 12:47 pm
by manyu882
ok.. this time i ship to lee's address? since its not convenient for him to carry the MPI back home..

Re: MO True Protein

Posted: Wed Jul 15, 2009 1:10 pm
by buttercup
wah sian y they mess up my everything except for the MPI?

Re: MO True Protein

Posted: Wed Jul 15, 2009 1:46 pm
by kacie
im fine with it, but i'd like some whey as well. thanks.

Re: MO True Protein

Posted: Wed Jul 15, 2009 1:46 pm
by galapogos
buttercup wrote:wah sian y they mess up my everything except for the MPI?
wah do business with us welli jialat leh. never mess also complain, mess up also complain. :snooty:

Re: MO True Protein

Posted: Wed Jul 15, 2009 2:54 pm
by nakorius
manyu882 wrote:ok.. this time i ship to lee's address? since its not convenient for him to carry the MPI back home..
Jen KC and I are in the west area... so I think it should be ok. Just waiting for Jen to confirm too :D

Eh I want whey... KC wants whey... new MO to tompang with this shipment?

Re: MO True Protein

Posted: Wed Jul 15, 2009 4:07 pm
by kacie
if its a new mo, i think im gonna order some whey on top of the shipment.

Re: MO True Protein

Posted: Wed Jul 15, 2009 4:51 pm
by ElliottChow
yes please let me know, would be interested in ordering some whey as well.